forum.vdsworld.com Forum Index forum.vdsworld.com
Visit VDSWORLD.com
 
 FAQFAQ   SearchSearch   MemberlistMemberlist   UsergroupsUsergroups   RegisterRegister 
 ProfileProfile   Log in to check your private messagesLog in to check your private messages   Log inLog in 


register VDS5??
Goto page 1, 2, 3  Next
 
Post new topic   Reply to topic    forum.vdsworld.com Forum Index -> Product Support
View previous topic :: View next topic  
Author Message
Bart
Valued Newbie


Joined: 24 Jun 2003
Posts: 41
Location: Netherlands

PostPosted: Mon Sep 06, 2004 9:32 am    Post subject: register VDS5?? Reply with quote

Hi,

A week ago i ordered a regkey for VDS5 online, but i still haven't received it yet, i also send a e-mail to sales@dialogscript.com and haven't got any response, does any body know whats the reason for that?
Back to top
View user's profile Send private message
Skit3000
Admin Team


Joined: 11 May 2002
Posts: 2166
Location: The Netherlands

PostPosted: Mon Sep 06, 2004 12:18 pm    Post subject: Reply with quote

Bart, have you received a confirmation E-mail from the company which handles the payment (2CheckOut.com)?
_________________
[ Add autocomplete functionality to your VDS IDE windows! ]
Voor Nederlandse beginners met VDS: bekijk ook eens deze tutorial!
Back to top
View user's profile Send private message
Bart
Valued Newbie


Joined: 24 Jun 2003
Posts: 41
Location: Netherlands

PostPosted: Mon Sep 06, 2004 12:24 pm    Post subject: Reply with quote

Yes i received the confirmation. (it's return adress is sales@dialogscript.com)
Back to top
View user's profile Send private message
Skit3000
Admin Team


Joined: 11 May 2002
Posts: 2166
Location: The Netherlands

PostPosted: Mon Sep 06, 2004 12:36 pm    Post subject: Reply with quote

Maybe you can than E-mail support@dialogscript.com, because I don't know if they frequently read the address you specified... Smile
_________________
[ Add autocomplete functionality to your VDS IDE windows! ]
Voor Nederlandse beginners met VDS: bekijk ook eens deze tutorial!
Back to top
View user's profile Send private message
Bart
Valued Newbie


Joined: 24 Jun 2003
Posts: 41
Location: Netherlands

PostPosted: Mon Sep 06, 2004 12:46 pm    Post subject: Reply with quote

Hmm from the support e-mail adress i've got an automated reply, so there is still hope Smile
Back to top
View user's profile Send private message
jules
Professional Member
Professional Member


Joined: 14 Sep 2001
Posts: 1043
Location: Cumbria, UK

PostPosted: Mon Sep 06, 2004 3:26 pm    Post subject: Reply with quote

I suppose you checked your spam box? About half of my registrations seem to get classified as spam, as they come from an address I haven't previously written to so they don't get automatically whitelisted.
_________________
The Tech Pro
www.tech-pro.net
Back to top
View user's profile Send private message Visit poster's website
Boo
Valued Contributor
Valued Contributor


Joined: 31 Oct 2003
Posts: 599
Location: Gulf Breeze, Florida USA

PostPosted: Mon Sep 06, 2004 3:30 pm    Post subject: Reply with quote

Good point, Jules. This has happened to me on several occasions.

Bart: Search your spam box using VDS as a keyword...
Back to top
View user's profile Send private message
Garrett
Moderator Team


Joined: 04 Oct 2001
Posts: 2148
Location: A House

PostPosted: Mon Sep 06, 2004 6:11 pm    Post subject: Reply with quote

Yes, your email to support was received and forwarded to the proper
person to look into.

It might take another day or so though, so please hold on until you
get a reply back. If you don't get a reply within a few days, email
support again.

_________________
'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.)
Necroprogramming FTW! - "Wait.. Is necroprogramming legal?"
http://www.freewarehome.com <-- Freeware listings since 1996
Back to top
View user's profile Send private message
Bart
Valued Newbie


Joined: 24 Jun 2003
Posts: 41
Location: Netherlands

PostPosted: Mon Sep 06, 2004 6:49 pm    Post subject: Reply with quote

No the key isn't dropped in the spambox, i already checked that. Wink

Garrett i post this because i have troubles to send a email to dialogscript.com, it seems that emails from multiple accounts are bounched bij the spam-firewall of dialogscript.com.
Back to top
View user's profile Send private message
Garrett
Moderator Team


Joined: 04 Oct 2001
Posts: 2148
Location: A House

PostPosted: Mon Sep 06, 2004 10:45 pm    Post subject: Reply with quote

I help them with support emails, and I did receive your email, so rest
assured that it was forwarded to the right person. Smile

_________________
'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.)
Necroprogramming FTW! - "Wait.. Is necroprogramming legal?"
http://www.freewarehome.com <-- Freeware listings since 1996
Back to top
View user's profile Send private message
Bart
Valued Newbie


Joined: 24 Jun 2003
Posts: 41
Location: Netherlands

PostPosted: Wed Sep 08, 2004 9:03 am    Post subject: Reply with quote

I reveived the key today.
Back to top
View user's profile Send private message
Garrett
Moderator Team


Joined: 04 Oct 2001
Posts: 2148
Location: A House

PostPosted: Wed Sep 08, 2004 2:30 pm    Post subject: Reply with quote

Smile
_________________
'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.)
Necroprogramming FTW! - "Wait.. Is necroprogramming legal?"
http://www.freewarehome.com <-- Freeware listings since 1996
Back to top
View user's profile Send private message
Skit3000
Admin Team


Joined: 11 May 2002
Posts: 2166
Location: The Netherlands

PostPosted: Wed Sep 08, 2004 7:17 pm    Post subject: Reply with quote

Happy coding... Wink And you know where to find help if it won't work the way you want it to... Smile
_________________
[ Add autocomplete functionality to your VDS IDE windows! ]
Voor Nederlandse beginners met VDS: bekijk ook eens deze tutorial!
Back to top
View user's profile Send private message
GeoTrail
Valued Contributor
Valued Contributor


Joined: 18 Feb 2003
Posts: 572
Location: Bergen, Norway

PostPosted: Tue Oct 19, 2004 7:53 pm    Post subject: Reply with quote

I can't get the download to work for the registration program.
Think this is the third or fourth time I've clicked the send reg email. I get the email but when I click the link in the mail to download the reg program I get a new file found error.

I have written support, last mail was sent 1 day ago now.
The customer support is really bad. Sorry to say.

_________________
Back to top
View user's profile Send private message Visit poster's website MSN Messenger
FreezingFire
Admin Team


Joined: 23 Jun 2002
Posts: 3508

PostPosted: Tue Oct 19, 2004 8:27 pm    Post subject: Reply with quote

You sent a mail to support a day ago? Give it a little time... this isn't like
it's Borland customer support here. There's no possible way to support
the project with really good support and develop a good product at the
same time -- one or the other has to take the majority of the money.

What do you mean you get a 'file not found error'? When you download
the attachment, or when you try to run it?

_________________
FreezingFire
VDSWORLD.com
Site Admin Team
Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    forum.vdsworld.com Forum Index -> Product Support All times are GMT
Goto page 1, 2, 3  Next
Page 1 of 3

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You can attach files in this forum
You can download files in this forum




Twitter@vdsworld       RSS

Powered by phpBB © 2001, 2005 phpBB Group