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Bart Valued Newbie
Joined: 24 Jun 2003 Posts: 41 Location: Netherlands
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Posted: Mon Sep 06, 2004 9:32 am Post subject: register VDS5?? |
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Hi,
A week ago i ordered a regkey for VDS5 online, but i still haven't received it yet, i also send a e-mail to sales@dialogscript.com and haven't got any response, does any body know whats the reason for that? |
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Skit3000 Admin Team
Joined: 11 May 2002 Posts: 2166 Location: The Netherlands
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Bart Valued Newbie
Joined: 24 Jun 2003 Posts: 41 Location: Netherlands
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Posted: Mon Sep 06, 2004 12:24 pm Post subject: |
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Yes i received the confirmation. (it's return adress is sales@dialogscript.com) |
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Skit3000 Admin Team
Joined: 11 May 2002 Posts: 2166 Location: The Netherlands
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Bart Valued Newbie
Joined: 24 Jun 2003 Posts: 41 Location: Netherlands
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Posted: Mon Sep 06, 2004 12:46 pm Post subject: |
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Hmm from the support e-mail adress i've got an automated reply, so there is still hope |
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jules Professional Member
Joined: 14 Sep 2001 Posts: 1043 Location: Cumbria, UK
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Posted: Mon Sep 06, 2004 3:26 pm Post subject: |
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I suppose you checked your spam box? About half of my registrations seem to get classified as spam, as they come from an address I haven't previously written to so they don't get automatically whitelisted. _________________ The Tech Pro
www.tech-pro.net |
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Boo Valued Contributor
Joined: 31 Oct 2003 Posts: 599 Location: Gulf Breeze, Florida USA
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Posted: Mon Sep 06, 2004 3:30 pm Post subject: |
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Good point, Jules. This has happened to me on several occasions.
Bart: Search your spam box using VDS as a keyword... |
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Garrett Moderator Team
Joined: 04 Oct 2001 Posts: 2149 Location: A House
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Posted: Mon Sep 06, 2004 6:11 pm Post subject: |
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Yes, your email to support was received and forwarded to the proper
person to look into.
It might take another day or so though, so please hold on until you
get a reply back. If you don't get a reply within a few days, email
support again. _________________ 'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.) |
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Bart Valued Newbie
Joined: 24 Jun 2003 Posts: 41 Location: Netherlands
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Posted: Mon Sep 06, 2004 6:49 pm Post subject: |
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No the key isn't dropped in the spambox, i already checked that.
Garrett i post this because i have troubles to send a email to dialogscript.com, it seems that emails from multiple accounts are bounched bij the spam-firewall of dialogscript.com. |
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Garrett Moderator Team
Joined: 04 Oct 2001 Posts: 2149 Location: A House
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Posted: Mon Sep 06, 2004 10:45 pm Post subject: |
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I help them with support emails, and I did receive your email, so rest
assured that it was forwarded to the right person. _________________ 'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.) |
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Bart Valued Newbie
Joined: 24 Jun 2003 Posts: 41 Location: Netherlands
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Posted: Wed Sep 08, 2004 9:03 am Post subject: |
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I reveived the key today. |
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Garrett Moderator Team
Joined: 04 Oct 2001 Posts: 2149 Location: A House
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Posted: Wed Sep 08, 2004 2:30 pm Post subject: |
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_________________ 'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.) |
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Skit3000 Admin Team
Joined: 11 May 2002 Posts: 2166 Location: The Netherlands
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GeoTrail Valued Contributor
Joined: 18 Feb 2003 Posts: 572 Location: Bergen, Norway
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Posted: Tue Oct 19, 2004 7:53 pm Post subject: |
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I can't get the download to work for the registration program.
Think this is the third or fourth time I've clicked the send reg email. I get the email but when I click the link in the mail to download the reg program I get a new file found error.
I have written support, last mail was sent 1 day ago now.
The customer support is really bad. Sorry to say. _________________
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FreezingFire Admin Team
Joined: 23 Jun 2002 Posts: 3508
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Posted: Tue Oct 19, 2004 8:27 pm Post subject: |
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You sent a mail to support a day ago? Give it a little time... this isn't like
it's Borland customer support here. There's no possible way to support
the project with really good support and develop a good product at the
same time -- one or the other has to take the majority of the money.
What do you mean you get a 'file not found error'? When you download
the attachment, or when you try to run it? _________________ FreezingFire
VDSWORLD.com
Site Admin Team |
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