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cabaptista Newbie
Joined: 14 Mar 2010 Posts: 21 Location: Lisbon, Portugal
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Posted: Tue Mar 16, 2010 6:00 pm Post subject: What went wrong with my transaction buying VDS6STD-*SOLVED* |
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Hi to everyone,
I need your help here.
I bought sunday afternoon Visual DialogScript 6.0 Standard Edition and until now i haven´t receive answers or emails from the Administrators.
I sent an email today to visual@dialogscript.com to check what was the problem but until now i haven't receive an aswer.
So what´s happening here, guys?
Can anyone explain to me why anyone is responding to emails?
And it's just my feeling or Visual DialogScript is like abandoned?
Thanks in advance,
César Baptista
Portugal
Last edited by cabaptista on Sat Mar 20, 2010 2:22 pm; edited 2 times in total |
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JRoza Contributor
Joined: 17 Aug 2003 Posts: 182 Location: Netherlands
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Posted: Tue Mar 16, 2010 6:39 pm Post subject: |
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This is why I never ordered VDS6, I just don't trust Commercial Research anymore. They do not respond and are really killing VDS instead of promoting it.
A pity as VDS is still a nice and easy programming environment, but CR just doesn't seems interested in new customers anymore.
For me that meant switching completely to Delphi and Lazarus, I only use VDS5 every now and then for small utilities.
I really hope for you CR will answer, but answers are rare and irregular.... a sure way to chase away new and existing customers
Jan |
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cabaptista Newbie
Joined: 14 Mar 2010 Posts: 21 Location: Lisbon, Portugal
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Posted: Tue Mar 16, 2010 6:45 pm Post subject: |
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Is this really true?
What JRosa said ?
And does no one do anything about it ?
I never tought that VDS owners treat new customers like that.
I hope that VDS owners reply to my emails because i have paid $129 for this software.
Can someone tell me how to reach VDS owners from some other way?
Thanks in advance,
César Baptista |
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Garrett Moderator Team
Joined: 04 Oct 2001 Posts: 2149 Location: A House
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Posted: Wed Mar 17, 2010 4:59 am Post subject: |
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it is a very small company and they do seem to take longer than you would expect to send registration and reply to emails. Give it a few more days, then send another email to them. _________________ 'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.) |
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cabaptista Newbie
Joined: 14 Mar 2010 Posts: 21 Location: Lisbon, Portugal
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Posted: Wed Mar 17, 2010 9:05 am Post subject: |
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Thanks Garret for the explanation.
I really hope that they will send me the registration in a couple of days because i see in this software a future and i'm willing to contribute to this forum.
Thanks again. |
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PGWARE Web Host
Joined: 29 Dec 2001 Posts: 1564
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Posted: Wed Mar 17, 2010 5:15 pm Post subject: |
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I sent a message off to the owner of CR, you should receive a reply pretty soon (hopefully) |
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cabaptista Newbie
Joined: 14 Mar 2010 Posts: 21 Location: Lisbon, Portugal
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Posted: Wed Mar 17, 2010 5:23 pm Post subject: |
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Many thanks PGWARE.
Today 2CO.com has taken the money from my account so the owner of CR
should have the money by now.
Has soon i receive the email i will post here.
Once again thanks to you all. _________________ César Baptista, Portugal
NavegaçãoAzul.com |
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cabaptista Newbie
Joined: 14 Mar 2010 Posts: 21 Location: Lisbon, Portugal
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Posted: Thu Mar 18, 2010 5:59 pm Post subject: |
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Just to update this novell.
I haven´t receive anything until now (and has a said before 2Co.com has taken the money from my bank account) so i just sent another email to visual@dialogscript.com asking for aswers.
Sorry to bother you again PGWARE, but can you help me telling the owner of CR that this situation is not good to anyone.
If they don´t want to sell DialogScript just remove it from their site. Period.
Thanks. _________________ César Baptista, Portugal
NavegaçãoAzul.com |
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PGWARE Web Host
Joined: 29 Dec 2001 Posts: 1564
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Posted: Fri Mar 19, 2010 4:52 pm Post subject: |
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Sent another message at 3am to him about this. Haven't seen him online in a few days so not sure. I understand the frustration and your patience so far has been great; maybe give him a few more days? |
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Garrett Moderator Team
Joined: 04 Oct 2001 Posts: 2149 Location: A House
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Posted: Fri Mar 19, 2010 4:54 pm Post subject: |
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Trust me, he's still alive and kicking. I did chat with him a bit last week. _________________ 'What you do not want done to yourself, do not do to others.' - Confucius (550 b.c. to 479 b.c.) |
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PGWARE Web Host
Joined: 29 Dec 2001 Posts: 1564
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Posted: Fri Mar 19, 2010 8:03 pm Post subject: |
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Just talked with him, you should have your serial.
Btw I talked with him about possibly selling VDS off to PGWARE. There may be something to announce soon |
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Aslan Valued Contributor
Joined: 31 May 2001 Posts: 589 Location: Memphis, TN USA
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Posted: Fri Mar 19, 2010 9:01 pm Post subject: |
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PGWARE wrote: | Just talked with him, you should have your serial.
Btw I talked with him about possibly selling VDS off to PGWARE. There may be something to announce soon |
Err Ah WHAT??? |
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cabaptista Newbie
Joined: 14 Mar 2010 Posts: 21 Location: Lisbon, Portugal
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Posted: Fri Mar 19, 2010 11:06 pm Post subject: |
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Ok Guys,
I have received the emails with download id and vdskey.zip with supposed txt inside but the ZIP file is corrupted so i send an email back to CR owner telling him to send me another ZIP file with no errors.
_________________ César Baptista, Portugal
NavegaçãoAzul.com |
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PGWARE Web Host
Joined: 29 Dec 2001 Posts: 1564
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Posted: Fri Mar 19, 2010 11:33 pm Post subject: |
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I just chatted with him, hes fixing your key now; should get a new one shortly. |
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cabaptista Newbie
Joined: 14 Mar 2010 Posts: 21 Location: Lisbon, Portugal
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Posted: Fri Mar 19, 2010 11:40 pm Post subject: |
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Still corrupt vdskey.zip
CR Owner said:
Code: | Dear Customer,
After 2 tries, I suspect your registration information to generate a problem.
Please allow 24 hours more in order to solve this issue.
We apologize for the trouble it can cause to you.
Cordially |
So i will wait for the next email.
Meanwhile thanks PGWARE and Garrett for all help you gave it to me. _________________ César Baptista, Portugal
NavegaçãoAzul.com |
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